Case Studies — Thalo Labs

Real Results from Real Contractors

Every number here comes from actual deployments. We let the data speak.

Case Study: VRF · Multifamily · Northeast U.S.

Unlocking Immediate Revenue

How a Contractor Generated $50,000+ in Pull-Through Revenue Using Thalo's Real-Time Monitoring

A New York affordable housing property faced widespread heating failures in December. Nine VRF heat pumps were failing and residents were without heat. Using Thalo's real-time monitoring, the contractor remotely diagnosed the situation — identifying 2 units with compressor failures and 7 critically undercharged — before setting foot on-site.

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Case Study: WSHPs · Office · Northeast U.S.

Active Management of Perimeter WSHPs

How HVAC Copilot Uncovered Widespread Equipment Failures Across a 120K Sq Ft Commercial Office Portfolio

A commercial office with over 2,000 individually controlled water-source heat pumps had no building management system — just 40 comfort complaints and 20+ equipment failures per month. HVAC Copilot found that 100% of monitored equipment was running incompatible operating modes, 65% had refrigerant leaks, and 30% were short-cycling.

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Case Study: VRF · Financial Services · Northeast U.S.

Improving Regional VRF Heat Pump Deployment

How HVAC Copilot is Helping a Financial Services Contractor Reduce Costs and Improve Technician Efficiency Across a Growing Regional Portfolio

A financial services contractor covering a 75-mile service area per technician struggled to diagnose equipment issues without costly on-site visits. HVAC Copilot found 40% of monitored units had low refrigerant charge and identified 20–40% efficiency improvements — including proactive alerts sent before a heat wave.

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Field Performance Case Study: VRF · Residential · Colorado

Refrigerant Undercharge Detection

30% Energy Waste Identified & Corrected via Continuous Monitoring

Thalo's continuous cellular monitoring detected anomalous power draw on a Mitsubishi VRF heat pump. Field inspection confirmed a 40% refrigerant undercharge — a fault that would have gone undetected indefinitely without telemetry. After correction: ~30% energy intensity reduction, ~480 kWh/month in savings, and 1.26 MT CO₂/yr avoided.

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The Method

How Thalo Transforms Your Service Calls

Arrive with Answers and the Right Parts

Remote diagnostics shows power, compressor health, and temperature behavior before dispatch. No more blind first visits.

Quote with Confidence

Identify which issues are emergency vs. deferred maintenance. Quote the full scope of work with data backing every line item.

Prove the Fix

Show measurable performance improvements after service — compressor temperatures dropping, health scores rising. Data builds trust and justifies pricing.

HVAC Intelligence

Types of Issues We Detect

Sidekick's monitoring system flags two categories of equipment problems, allowing contractors to prioritize and dispatch appropriately.

Immediate Service Required

Service Visit Recommended

Coming Soon

More Customer Stories

We're documenting results from our growing customer base. Check back soon for more case studies, or reach out to learn about current customer outcomes.