Improving Regional VRF Heat Pump Deployment

Industry
Financial Services Office & Retail

Region
Northeast

Portfolio
1,500 heat pumps, +200-300 per year

Challenges

+75 mile service area per technician
Rising maintenance expenses and client budget pressure
Often unable to diagnose issue without site visit

Desire to reduce energy spend and tenant complaints
Knowledge gaps of new HVAC equipment types

HVAC Copilot Initial Findings

40% of monitored equipment had low refrigerant charge
20-40% efficiency improvement available
Preventative maintenance alerts sent before heat wave
Significant opportunity for technician utilization improvement

Projected annual savings*

$204,500

Meaningful energy savings
With HVAC Copilot deployed on only 20% of applicable portfolio HVAC equipment, the customer is projected to realize:

• Internal labor savings*
• Lower maintenance costs
• 950+ hours
• Increased technician service visit efficiency

How?

24/7/365 performance monitoring on every unit
Proactive issue detection and alerts prevent costly system and part failures
Enhanced onsite support helps technicians troubleshoot faster
Remote issue diagnosis avoids unnecessary site visits and improves preparation for critical site visits