# Improving Regional VRF Heat Pump Deployment

**Industry**  
Financial Services Office & Retail

**Region**  
Northeast

**Portfolio**  
1,500 heat pumps, +200-300 per year

## Challenges  
+75 mile service area per technician  
Rising maintenance expenses and client budget pressure  
Often unable to diagnose issue without site visit

> Desire to reduce energy spend and tenant complaints  
Knowledge gaps of new HVAC equipment types

## HVAC Copilot Initial Findings  
40% of monitored equipment had low refrigerant charge  
20-40% efficiency improvement available  
Preventative maintenance alerts sent before heat wave  
Significant opportunity for technician utilization improvement

## Projected annual savings*  
$204,500

Meaningful energy savings  
With HVAC Copilot deployed on only 20% of applicable portfolio HVAC equipment, the customer is projected to realize:

- Internal labor savings*
- Lower maintenance costs
- 950+ hours
- Increased technician service visit efficiency

## How?  
24/7/365 performance monitoring on every unit  
Proactive issue detection and alerts prevent costly system and part failures  
Enhanced onsite support helps technicians troubleshoot faster  
Remote issue diagnosis avoids unnecessary site visits and improves preparation for critical site visits