Thalo Labs — Predictive HVAC Intelligence
Hardware + AI for HVAC Contractors
Get Every Install Right. Catch Failures Before Your Customer Calls.
Thalo gives HVAC contractors data-backed control at every stage — from Day 1 commissioning to 24/7 equipment monitoring. No Wi-Fi. Easy Setup. Real results.
Install Callback Rate
≤ 5% when using Gordon
Sidekick Install
15 min, no Wi-Fi needed
Day 1 — Installation
Gordon
Sensor-verified commissioning, certified. Get the install right the first time.Gordon
Day 2+ — Monitoring
Sidekick
24/7 cellular monitoring for any refrigerant-based system. Catch problems before your customer calls.Sidekick
The Industry Problem
Where HVAC Companies Lose Time & Money
~23%
Install Failures and Callbacks
Nearly 1 in 4 installs requires a return visit — refrigerant issues, improper charge, or vacuum failures tied to line set connections.
3–5×
Emergency Cost Premium
Reactive emergency repairs cost 3–5× more than proactive maintenance. Without early warning, every failure becomes a crisis.
$2K+
Per Wasted Truck Roll
Dispatching blind means the wrong technician, missing parts, and multiple trips. Every avoidable callback burns margin.
Our Solutions
The Full HVAC Equipment Lifecycle — Covered
Thalo combines hardware and AI software to give HVAC teams data-backed control from the day of installation through years of ongoing service.
Day 1 — Installation
Gordon
A connected diagnostic tool that transforms HVAC line set commissioning into a guided, sensor-verified workflow. Automated pressure holds, vacuum verification, and refrigerant charge validation — with a digital certification report at the end.
- Targets ≤5% callback rate vs. industry ~23%
- Auto-generated PDF certification per install
- 4G LTE cellular — leave on-site, get alerts remotely
- Eliminates manual logs and paper sign-offs
Learn More Beta Testing Now
Day 2+ — Monitoring
Sidekick
A non-invasive monitoring device that continuously tracks compressor health, refrigerant behavior, and system performance. When something drifts, you know first — so techs arrive with the right parts and fewer return trips.
- No Wi-Fi required — Thalo cellular included
- 15-minute non-invasive install
- Real-time alerts before customers notice a problem
The Thalo Approach
From Reactive to Preventative
Traditional HVAC service runs on scheduled visits. Thalo gives you the data to know exactly when action is needed — and what to do when you arrive.
Install: Sidekick sensors non-invasively inside the unit and connect to power. Scan the QR code to activate and bring the system online in minutes.
Monitor: After installation, Sidekick continuously monitors system performance, detecting issues early and identifying root cause before dispatch.
Act: When performance drifts, actionable alerts are sent so you can dispatch the right technician with the right parts the first time.
Case Study
One Contractor. $50,000+ in 3 Days.
A New York affordable housing property faced widespread heating failures in December. Nine VRF heat pumps were failing and residents were without heat. Using Thalo's real-time monitoring, the contractor remotely diagnosed the situation before setting foot on-site.
- ~$10K+ Emergency repairs completed
- ~$40K+ Follow-on work identified
- 244°→142°F Compressor temp improvement
- 32→90 Equipment health score
"Copilot provided valuable direction to determine quickly what could be rehabilitated versus what required deeper repair — helping us move faster and quote with confidence." — CEO, Commercial HVAC Services Firm
Watch Thalo Work
Ready to See It in Action?
Book a 15-minute demo with our team. We'll walk you through both products and show you exactly how Thalo fits your workflow.